What Every Organization Can Learn From Steve Jobs: Setting the Culture for Success

"You have to be blameless on the failures - taking risks means that there is always the possibility that it will not work," continues Smolinsky. "The company culture must be fully encourage people to share opinions and thoughts and ideas about improving things no matter what they do. Everything must be looked at and thought about it. And there needs to be ready for change."

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In our next chat, Steve Smolinsky waxes lyrical about responsibility.